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Supercharge Conversations with Smart WhatsApp Journeys — Powered by SalesHiker

Take control of your customer communication with SalesHiker's WhatsApp Flow, a dynamic automation engine built on the WhatsApp Business API. Design intelligent, personalized conversation paths that respond, capture, and convert—without writing a single line of code.

  • 34%

    Reduction in lead follow-up time
  • 53%

    Reduction in lead qualification costs
  • 71%

    Increase in conversion rates

Easy WhatsApp Flow Setup

SalesHiker's WhatsApp Flow is built to automate meaningful customer journeys—without manual intervention. Here's how it works:

  • Step 1: Define the Trigger

    Start by choosing when the flow should begin—this could be a new lead captured, a form filled, an order placed, or even a customer message received. You can trigger flows from your CRM, website, or third-party tools.

  • Step 2: Design the Flow Visually

    Using META drag-and-drop builder Each step can include media-rich WhatsApp messages like text, images, PDFs, buttons, or forms.

  • Step 3: Connect to CRM & Data Sources

    SalesHiker connects with Flow to SalesHiker CRM to pull in customer data by keeping your customer records updated in real time.

  • Step 4: Track, Optimize, Repeat

    Monitor flow performance with built-in analytics—track open rates, responses, and conversions. Refine your flows based on what’s working best.

How to use WhatsApp Flow from SalesHiker.com

Use WhatsApp Flow Inside the Chatbot

Integrate WhatsApp Flows directly into your SalesHiker Chatbot to create human-like, multi-step conversations.

  • Start a flow when a user sends a keyword or selects a menu option
  • Ask to submit an Inline WhatsApp Form in the Chatbot flow
  • Capture inputs from WhatsApp Flow and store them as a Lead in SalesHiker
  • Set auto-responses or lead capture forms inside WhatsApp chats

Example: When a user types "demo", the chatbot triggers a WhatsApp Flow that captures name, email, preferred date, and books a calendar slot.

Trigger WhatsApp Flows via Workflow Automation

Use SalesHiker’s no-code workflow builder to automate WhatsApp Flows based on key CRM or user actions:

  • New lead created
  • Abandoned cart in E-commerce
  • Appointment booked
  • Payment confirmed
  • Support ticket closed

Example: when a new lead is added in your CRM, the workflow triggers a WhatsApp Flow that sends a welcome message, product explainer video, and feedback form.

Run WhatsApp Flows from Bulk Campaigns

Enhance your WhatsApp Campaigns by linking them with pre-built Flows.

  • Segment your audience and send personalized drip messages
  • Launch marketing, product updates, or re-engagement campaigns
  • Once the user replies, route them into a WhatsApp Flow
  • Auto-qualify leads, share brochures, schedule demos, or offer support—all automatically

Example: Run a campaign to 1,000 leads offering a limited-time deal. If a user replies “Yes,” trigger a WhatsApp Flow to collect their delivery address and send a payment link.

1. What is WhatsApp Flow in SalesHiker?

WhatsApp Flow is a visual automation tool that lets you create step-by-step WhatsApp conversations to engage, qualify, and convert leads—without manual intervention or coding.

2. Can I trigger WhatsApp Flows from chatbots or campaigns?

Yes! Flows can be triggered from chatbot responses, campaign replies, CRM events, or even keyword messages from users.

3. Do I need coding skills to build a flow?

Not at all. SalesHiker offers a drag-and-drop flow builder that anyone can use—no technical background required.

4. Can I personalize messages in a flow?

Absolutely. You can insert dynamic fields like {{name}}, {{location}}, {{last_order}}, etc., pulled from your CRM or form responses for hyper-personalized messaging.

5. Is WhatsApp Flow connected to my CRM or database?

Yes. You can fetch and update data from CRMs, Google Sheets, or other tools in real-time using SalesHiker’s integrations or APIs.

6. What message types are supported in the flow?

You can include text, images, videos, PDFs, buttons, and WhatsApp-native forms—making your flows interactive and rich in content.

7. How do I measure the success of a WhatsApp Flow?

SalesHiker provides detailed flow analytics—track open rates, click-throughs, user drop-offs, and conversion rates to optimize performance.

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