| WhatsApp Number |
- With WhatsApp Web you can convert existing WhatsApp number to send/received WhatsApp message.
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- With WhatsApp Business API you must have to Add phone number in Facebooks Apps which is not register with any of your WhatsApp account.
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| Productivity |
- WhatsApp Web Integration is replacement of Web.WhatsApp inside CRM.
- It helps you to track your customer conversation inside CRM
- Your data will be pass through CRMTiger’s WhatsApp API server to customer. (CRMTiger won’t save any of your conversations)
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- WhatsApp Business API Integration is official API of WhatsApp to send/receive message.
- It helps you to track your customer conversation inside CRM
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| SPAM or Block Number |
- Sending transactional message using WhatsApp Web Integartion won’t block your number
- Sending SPAM / Repeated message using WhatsApp Web may lead your number to be Block as per WhatsApp Policy
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- Sending transactional message using WhatsApp Web Integartion won’t block your number
- Sending SPAM / Repeated message using WhatsApp Business API Alert you to deactivate account but won’t block the account
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| Charges / message |
- This implementation from CRMTiger is related to replacement of Web.WhatsApp it means message sent against Web.WhatsApp by scan QR Code.
- There is no additional charges per message to send messages to customer
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- This implementation incur additional charges from facebook to send message as per message policy here
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| Connection |
It’s connected (scanned) with Mobile Number (Physical WhatsApp Number) |
It’s connected using Business Account Id and Token ID of Facebook (Virtual WhatsApp Number) |
| Send / Receive WhatsApp Messages |
Once Number connected WhatsApp Message Send / Receive Message (One to one) |
User can start communication only after sending facebook approved Template Message, or once message received by customer. |
| Voice Record |
Send / Receive Voice record message |
Not available |
| WhatsApp Templates |
User can send template message |
- WhatsApp conversation only established if user send Facebook approved template to customer/prospect and received reply from customer/prospect
There are two types of WhatsApp Templates:
- Regular WhatsApp Templates
- Send to customer/prospect once communication established
- Facebook Templates
- Send to customer/prospect before communication established
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| Group Message |
User can able send the message in the group and save the All participants as Contacts in CRM |
There is no functionality of Group message |
| Free Trial |
As per SalesHiker.com website |
As per SalesHiker.com website |
| Price |
Click here |
Click here |
| Additional WhatsApp number to Scan / Add |
- Multiple WhatsApp account option (Use upto Max. 3 WhatsApp #, Additional WhatsApp # $19/ Month), Click here for more information on pricing
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- Multiple WhatsApp account option (Use upto Max. 3 WhatsApp #, Additional WhatsApp # $19/ Month) , Click here for more information on pricing
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