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SalesHiker vs. Gallabox:
A Detailed Feature Comparison

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Feature
Contact Sync
Integration
Chrome Extension
Monthly Price
SalesHiker
Integration with popular CRM systems
CRM systems, email marketing tools, etc.
Available
Starting from $10/month
Gallabox
Syncs contacts across multiple platforms
Integrates with WhatsApp, Shopify, and more
Not available
$45 for the standard plan
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Multiple Agents

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Empower your support team with a unified inbox, enabling seamless collaboration on customer inquiries. Multiple agents can access, assign, and respond to messages in real time, ensuring no customer query is left unattended. By working together, agents can deliver more comprehensive and accurate support, enhancing overall customer satisfaction.

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Improved Response Times

Improve response times by allowing multiple agents to handle customer queries simultaneously. A shared inbox ensures an even distribution of tasks, preventing any single agent from becoming overwhelmed. This efficient workflow guarantees prompt attention to customer needs, boosting confidence in your support system.

Consistent Customer Experience

Ensure a consistent voice and tone across all customer interactions with a centralized inbox. Multiple agents can adhere to unified response templates and guidelines, maintaining cohesive and professional communication. This consistency strengthens your brand’s reliability and builds lasting customer trust.

Enhanced Productivity

Increase your support team’s productivity by distributing the workload among multiple agents. A shared inbox facilitates better tracking and management of customer interactions, making follow-ups and conversation closures more efficient. By leveraging collaborative tools and streamlined communication channels, your team can handle higher volumes of inquiries without compromising quality.

Scalable Support System

Easily scale your customer support operations as your business grows with a shared inbox that accommodates multiple agents. New agents can be quickly trained to integrate seamlessly into your support workflow. A scalable support system ensures that high service standards are maintained, regardless of increasing customer demand.

By utilizing multiple agents through a shared inbox, SalesHiker enables your business to deliver exceptional customer support on WhatsApp, fostering customer loyalty and driving success.

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Multiple WhatsApp Management

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With SalesHiker, your WhatsApp messages are effortlessly integrated into your CRM system as comments, tickets, or other essential features. This seamless connection ensures:

bullet2 Efficient Tracking: Automatically capture and log WhatsApp conversations, providing a comprehensive view of all customer interactions.
bullet2 Enhanced Workflow: Integrate messages directly into your CRM, facilitating faster response times and more effective follow-up actions.
bullet2 Personalized Support: Maintain organized records to enable your team to deliver customized and efficient customer support.
bullet2 Streamlined Operations: Centralize all customer communications in one platform, enhancing productivity and boosting customer satisfaction.

CRM Connection

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With SalesHiker, your WhatsApp messages are seamlessly integrated into your CRM system as comments, tickets, or other essential features. This integration offers:

bullet2 Efficient Tracking: Automatically log WhatsApp conversations, giving you a complete view of all customer interactions.
bullet2 Enhanced Workflow: Directly integrate messages into your CRM, streamlining response times and follow-up actions.
bullet2 Personalized Support: Keep organized records, enabling your team to provide tailored and efficient customer support.
bullet2 Streamlined Operations: Centralize all customer communications in one place, boosting productivity and enhancing customer satisfaction.
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