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Run Customer Support on WhatsApp with shared inbox between multiple agents
Send Automatic WhatsApp notification to users and customers
Get instant notification when customer send WhatsApp Message
Manage WhatsApp Messages in a shared inbox and centralize customer communication in one platform
Closely connected with CRM to integrate WhatsApp message as comments, Ticket or other important feature.
Manage all your WhatsApp contacts, filter them and more.
Manage all your WhatsApp contacts, filter them and more.
Predefined messages template to quickly access during conversation
Convert Unknown numbers to contacts from WhatsApp Timeline interface.
Lead & Contact Management
Task & Activity Management
Salesforce Automation
Opportunity Management
Pipeline, Quote & Proposal Management
Sales Reporting, Analytics & Forecast
Lead Generation
Email Campaign
Social Campaign
Social Ads Integration
SMS Campaign
Landing Pages
Ticket & Case Management
Email to Ticket & Case
Customer Portal
SLA Tracking
Auto Reply & Auto Conversion
Knowledge Center & FAQ
Allows organizations to automate and streamline business processes such as lead management, sales processes, and customer service workflows. This reduces the time and effort required to complete tasks, while improving consistency and accuracy.
Enable organizations to manage their leads effectively by tracking them through the different stages of the sales process. helps organizations to plan their resources, budget, and overall business strategy.
WhatsApp integration with CRM allows organizations to communicate with their customers in real-time using WhatsApp. This includes sending and receiving messages, images, videos, and other media.
Intuitive Dashboard for key summary
information of CRM
Quickly manage Leads/Contacts/Opportunities.
Task and Event management
Customer on Map.
Live Sales Team Tracking.
Analytics and Reporting.
Free users
All CRM featuress
Leads
Free users
Email Campaign
WhatsApp (Bulk messages)
Forecast sales of your sales- team by monthly, quarterly and yearly against goal and actual sales.
Schedule and send mass-email to the list of the subscriber for the selected email template.
Track email sent to subscriber – review open email with click on email link.
Prioritize Hot leads by calculating lead score by considering email open count, click count etc…
Automate workflow process on updating of any field of record to generate various actions.
Manage payment against Invoice from customers. Pay payment to vendors.
Extensive Ticket SLA flow to notify manager on inactivity of ticket for predefined time limit.
Nice feature to manage field label under your control to change whatever word you would like.
